With AFSupply.com, we attempt to give you the best possible experience for your project. We do realize sometimes you may receive something that turns out to be not what you needed or wanted. We aim to make the return process as easy as possible. Any item purchased on AFSupply.com (non-special order) can be returned up to 30 days of receipt of the product. A 15% restocking fee may be charged. Customer will be responsible for return shipping fees. All products must be returned in 'AS NEW' condition - which requires the product to be in its original packaging and in 100% resalable condition (unless product is deemed defective). Please call us at (973) 482-4444 to receive a Return Goods Authorization (RGA) number. Only items returned with a pre-authorized RGA number will be credited. We are here to provide you with the best possible customer service experience, so please call (973) 482-4444 for any questions about completing the return process.

Returns are inspected at our warehouse upon receipt. Credit will be given to items we determine have not been installed or used in any way (except in case of defect). We will issue a refund for qualifying returned merchandise ASAP upon receipt.

AFSupply.com offers free shipping for orders over $99* (rare exceptions may apply). Shipping to Alaska, Hawaii, and U.S. Territories are on a per order basis. Please call (973) 482-4444 for quotes and information.

All orders are typically shipped in 1-3 business days. Freight deliveries may take longer since AFSupply.com takes extra care while packaging the pallets to ensure minimum damages. We do offer expedited shipping options. Please call (973) 482-4444 to get shipping estimates for expedited deliveries.